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Lotteries and Rollovers
9 pitanjaWhen is the draw?
The draw of GG World X, GG World Million and GG World Mega Jackpot takes place every Tuesday and Friday at 7:45 PM GMT+1. The draw of GG World Keno takes place every 4 minutes. The draw of the GG 5/90 Chance 5 takes place every 15 minutes. The draw of the GG 5/90 NAP2, GG World Pick 2, GG World Pick 3, GG World Pick 4 and GG World Pick 5 takes place every hour.
What does "GG" in the titles of the lotteries stand for?
We offer plenty of worldwide lottery games. Some of these games are organized by GG International (gg.international). GG is the first-ever worldwide regulated lottery organization who have many years of experience organizing transparent
lotteries. Because GG International is the central organizer of these lottery games, you can see GG
in the titles of the lotteries
How is the draw conducted?
The winning numbers are drawn using a RNG (Random Number Generator) so the outcome of the draw is completely random. There are various RNG's. At demo whitelotto.com, we use a TRNG, which stands for True Random Number Generators. The TRNG is based on quantum physical processes which makes the draw fully random and honest. The drawing process is monitored from start to
finish by Gaming Labs. This makes us Gaming Labs Certified. In the lottery world, Gaming Labs
is a well-known name. They operate in 567
jurisdictions and have been active for 35 years. The drawing of your lucky numbers is in good, secure hands.
Where are the draws held?
EuroMillions: Paris, France
Powerball: Orlando, USA
Mega Millions: Atlanta, USA
SuperEnalotto: Rome, Italy
UK Lottery: Great Britain
Eurojackpot: Helsinki, Finland
Polish Lotto: Warsaw, Poland
Powerball: Orlando, USA
Mega Millions: Atlanta, USA
SuperEnalotto: Rome, Italy
UK Lottery: Great Britain
Eurojackpot: Helsinki, Finland
Polish Lotto: Warsaw, Poland
When do the particular lottery draws take place?
Draws take place according to this schedule:
SuperEnalotto: Tuesdays, Thursdays, and Saturdays
Polish Lotto: Tuesdays, Thursdays, and Saturdays
Eurojackpot: Fridays
EuroMillions: Tuesdays and Fridays
Mega Millions: Wednesdays and Saturdays
UK Lottery: Wednesdays and Saturdays
Powerball: Thursdays and Sundays
SuperEnalotto: Tuesdays, Thursdays, and Saturdays
Polish Lotto: Tuesdays, Thursdays, and Saturdays
Eurojackpot: Fridays
EuroMillions: Tuesdays and Fridays
Mega Millions: Wednesdays and Saturdays
UK Lottery: Wednesdays and Saturdays
Powerball: Thursdays and Sundays
What does "jackpot" mean?
"Jackpot" is a synonym of the word "rollover" and means that none of the players hasn't hit the main prize, so the pool gets rolled over to the next draw. In some cases i.e. Mega Millions there is no
limit for the jackpot, some lotteries limit it to a specified amount, i.e. EuroMillions jackpot can reach 190 000 000€. The terms "jackpot" and "rollover" are used on the Demo Whitelotto site are used interchangeably and mean exactly the same in the lottery world.
How many rollovers may occur in a particular lottery?
Lotto rollovers occur, when none of the players hits the jackpot. In such case, the pool from the previous draw gets rolled over to the next draw. Increased jackpot makes the lottery more attractive, while rollover makes it possible to win even a few hundreds of million dollars.
Each of the lotteries has its own specific rules regarding the rollovers. Some of the lotteries don't limit the jackpot. This means, that the prize may keep on rising until at least one of the players picks the numbers correctly. Lotteries without a jackpot limit are Powerball, SuperEnalotto and Mega Millions.
Rollover limits for other lotteries:
UK Lottery – the jackpot can be rolled over 4 times. If none of the players hits the jackpot after four draws, the prize gets split between 2nd tier prize winners.
EuroMillions – the maximum prize in this European lottery is 190 million euros. If none of the players picks the numbers correctly when such a rollover occurs, the prize gets split between 2nd tier prize winners.
Eurojackpot – jackpot may rise up to 90 million euros or get rolled over 12 times. If none of the players picks the drawn numbers correctly after 12 draws, the prize gets split between 2nd tier prize winners.
Each of the lotteries has its own specific rules regarding the rollovers. Some of the lotteries don't limit the jackpot. This means, that the prize may keep on rising until at least one of the players picks the numbers correctly. Lotteries without a jackpot limit are Powerball, SuperEnalotto and Mega Millions.
Rollover limits for other lotteries:
UK Lottery – the jackpot can be rolled over 4 times. If none of the players hits the jackpot after four draws, the prize gets split between 2nd tier prize winners.
EuroMillions – the maximum prize in this European lottery is 190 million euros. If none of the players picks the numbers correctly when such a rollover occurs, the prize gets split between 2nd tier prize winners.
Eurojackpot – jackpot may rise up to 90 million euros or get rolled over 12 times. If none of the players picks the drawn numbers correctly after 12 draws, the prize gets split between 2nd tier prize winners.
How big were the highest rollovers in the lotteries available at Demo Whitelotto?
EuroMillions: €190,000,000
Polish Lotto: 60,000,000 PLN
Powerball: $1,500,000,000
Mega Millions: $656,000,000
SuperEnalotto: €177,000,000
UK Lottery: £42,000,000
Eurojackpot: €90,000,000
Polish Lotto: 60,000,000 PLN
Powerball: $1,500,000,000
Mega Millions: $656,000,000
SuperEnalotto: €177,000,000
UK Lottery: £42,000,000
Eurojackpot: €90,000,000
How big was the highest rollover in the world?
The highest rollover was hit in Powerball on 13.01.2016. After many weeks, the prize has reached 1 500 000 000 dollars. It was split between three lucky players from California, Florida, and Tennessee.
Lotto tickets
13 pitanjaWhere can I see my tickets?
You can check your tickets anytime on the website. You can do so by going to
logging in and going to 'My Account'. When you're logged in and in your Account Overview, you can click on 'Tickets'.Here you can see all your current and previously bought tickets.
How to play?
First, you need to register an account on our website. Next, you need to make a deposit. Finally, you need to pick your lucky numbers and pay for your ticket.
Do I have to fill all the lines?
No, you can fill just one line. More lines increase your winning chance.
What do the lottery tickets cost?
The cost of lottery tickets for different games on demo whitelotto.com is as follows: GG World X tickets are priced at $2 each. GG World Million tickets are available for $1 each. GG World Mega Jackpot tickets can be purchased for $1 each. For Keno, the ticket prices vary: $0.25 per ticket with a 1x multiplier. Up to $2.5 per ticket with a 10x multiplier. The Pick games have similar pricing structures: tickets range from $0.25 (1x multiplier) to $1 (4x multiplier). Other games include 5/90 Chance 5 and 5/90 NAP2. Tickets of these games are priced at $0.25 each. Please note that these prices may vary based on the specific game and associated multipliers. Be sure to check the details for each game before purchasing tickets.Your total deposits or withdrawals reach regulatory thresholds Unusual activity (e.g., new device/IP or new payment method)
In rare cases we may ask earlier to keep play and payments secure
Can I purchase just one line?
Yes, you can purchase just one line. However, buying more lines increases your chance of winning.
Where can I check the tickets ordered on your site?
To check your tickets, go to the user panel and click the "My Tickets" tab.
What does the number of lines mean?
The customer needs to pick the numbers and the required minimum number of lines (sets of numbers to participate in the draw) while buying lottery tickets. Depending on their personal preferences, users can pick the minimum number of lines or more sets of numbers.
What does the "tickets for the nearest draw are no longer available" message mean?
This message is displayed when the tickets for the nearest draw are no longer available. Tickets for the particular draw can be bought up to 2 hours before the draw.
Our agents need some time to buy the tickets on the customer's behalf. When the tickets for the nearest draw are no longer available, the customer can buy tickets for the next draw of the selected lottery.
Our agents need some time to buy the tickets on the customer's behalf. When the tickets for the nearest draw are no longer available, the customer can buy tickets for the next draw of the selected lottery.
What does the "Pending" message displayed in the next draw countdown box mean?
"Pending" message in the countdown box is displayed, when the tickets for the next draw are no longer being sold and we are waiting for the draw results. This message will disappear, when the results will be verified and the prize pool for the next draw will be validated. A new countdown for the particular lottery will be displayed then.
What does "quick pick" mean?
You can use the "quick pick" feature while ordering the tickets. Quick pick feature allows to pick the numbers automatically by our system, fully at random. This is an alternative to picking the numbers by yourself. Numbers generated by using the quick pick feature participate in the draw in the same manner as the ones picked by hand and allow to receive a prize in case they match the drawn ones.
How can I buy lotto tickets online?
You need to open a free user account on our website and choose the lottery you want to play. Each lottery requires a minimum number of lines (sets of numbers) to be picked. You can pick the numbers by yourself or by using our quick-pick tool. Payment is the final step. Choose "Pay Now", select your preferred payment method, and make the payment.
Does Demo Whitelotto scan the customer's tickets?
We do not scan our customers' paper tickets. Scanning all these tickets would be extremely time-consuming and would significantly increase costs. Players can easily check the numbers they have selected at any time through their dashboard.
Can I pick some of the lines by myself and other ones with the quick pick?
Yes. It's up to the user to decide how many lines will be picked by himself and how many will be picked by the automatic quick pick.
We encourage to use quick pick for the most of lines to make them as diversed as possible and increase your winning chances.
We encourage to use quick pick for the most of lines to make them as diversed as possible and increase your winning chances.
Demo Whitelotto
6 pitanjaIs Demo Whitelotto trustworthy?
We are dedicated to ensuring safety, transparency, and responsible gaming practices. All demo whitelotto.com products are operated by Graucus Trade Ltd, a limited liability company registered in Hong Kong with registration number 74414217, and a registered address at Unit 1411, 14th floor Cosco Tower, 183 Queen's Road Central, Sheung Wan, Hong Kong. We are licensed and regulated under the Gaming Act, issued by the Tobique Gaming Commission.
How can I receive support from demo whitelotto.com?
You can contact us using the live chat on our website or contact form to receive support for any issues you may have. You can also send an email to support@demo whitelotto.com.
Is Demo Whitelotto the organizer of the offered lotteries?
No. Each of the lotteries is organised by a company eligible to organise lotteries in the area of
local availability. Demo Whitelotto offers a courier service, allowing the user to buy lottery tickets offered on the website. Our goal is to help with playing lotto in an easy, convenient, and safe way
Where is the Demo Whitelotto headquarters located?
Demo Whitelotto headquarters are located in Hong Kong.
What kind of experience in the lotto industry does Demo Whitelotto have?
The founders of Demo Whitelotto have vast experience in the lotto
industry, gained by cooperating with the leading lottery organisers
in Europe and the United States. The Demo Whitelotto team is a set of highly-qualified employees for whom lotteries are more than only a dayjob but a passion, which helps us provide the best online lotto experience for our users.
I've got some doubts. Who can I contact?
Feel free to contact us: contact Demo Whitelotto We`ll make every effort to clarify your doubts and answer all your questions.
Demo Whitelotto Advantages
3 pitanjaWhy is it worth to use Demo Whitelotto's services?
Both the company's and its employee's experience, and a wide selection of the world's biggest
lotteries provide solid foundations for Demo Whitelotto's offer.
Our offer is created using the knowledge gained by many years of research in the field of the lotto industry trends. The lotteries available on our site are the ones which gain the biggest player's attention with highest jackpots and rollovers.
We guarantee the safety of the transactions and provide a wide spectrum of available payment methods, convenient methods of winnings withdrawal, up-to-date lottery draw results and a professional support from our team, always ready to answer the customer's questions.
Here, at Demo Whitelotto, we guarantee affordable lotto tickets prices, professional support, and access to the great world of lotto with highest jackpots. Our offer keeps on growing all the time, bringing more and more popular lottery games available at your fingertips.
Our offer is created using the knowledge gained by many years of research in the field of the lotto industry trends. The lotteries available on our site are the ones which gain the biggest player's attention with highest jackpots and rollovers.
We guarantee the safety of the transactions and provide a wide spectrum of available payment methods, convenient methods of winnings withdrawal, up-to-date lottery draw results and a professional support from our team, always ready to answer the customer's questions.
Here, at Demo Whitelotto, we guarantee affordable lotto tickets prices, professional support, and access to the great world of lotto with highest jackpots. Our offer keeps on growing all the time, bringing more and more popular lottery games available at your fingertips.
What makes Demo Whitelotto different from its competitors?
Demo Whitelotto is a team of young industry specialists, who see the lotto world not only as a job, but also as a passion they know down to the slightest details. We are experienced as players, who have bought lotto tickets for years and take part in the world's biggest lottery draws.
We use our many-year experience to provide the customer with the highest quality services. We do not rest on our laurels and constantly expand our knowledge of the lotto world. We stay up-to-date with the current developments in SuperEnalotto, Powerball, Mega Millions, Eurojackpot, UK Lottery or EuroMillions.
We present the lottery draw results right after it takes place, so our customers can always check the drawn numbers from a reliable source in a convenient manner.
We focus on modernity and keep our heads open for innovative solutions, so our users can use the newest payment methods, such as cryptocurrencies, Bitcoin, SOFORT, Skrill, Neteller and many others. We do our best to meet the expectations of the customers, who use the innovative payment channels on a daily basis as their preffered payment method.
We provide current information about the players who bought the tickets on our site and won a cash prize. To ensure their anonymity, we only publish the amount, player's first name, country and the name of the lottery, where the correct numbers were picked.
We are one of just a few sites, which offer the possibility of purchasing Polish Lotto tickets online. Thanks to Demo Whitelotto's services, players from all around the globe have the opportunity to get to know the Polish lottery and take part in its draw from any place in the world.
We use our many-year experience to provide the customer with the highest quality services. We do not rest on our laurels and constantly expand our knowledge of the lotto world. We stay up-to-date with the current developments in SuperEnalotto, Powerball, Mega Millions, Eurojackpot, UK Lottery or EuroMillions.
We present the lottery draw results right after it takes place, so our customers can always check the drawn numbers from a reliable source in a convenient manner.
We focus on modernity and keep our heads open for innovative solutions, so our users can use the newest payment methods, such as cryptocurrencies, Bitcoin, SOFORT, Skrill, Neteller and many others. We do our best to meet the expectations of the customers, who use the innovative payment channels on a daily basis as their preffered payment method.
We provide current information about the players who bought the tickets on our site and won a cash prize. To ensure their anonymity, we only publish the amount, player's first name, country and the name of the lottery, where the correct numbers were picked.
We are one of just a few sites, which offer the possibility of purchasing Polish Lotto tickets online. Thanks to Demo Whitelotto's services, players from all around the globe have the opportunity to get to know the Polish lottery and take part in its draw from any place in the world.
Demo Whitelotto advantages
Demo Whitelotto has a number of advantages, which bring popularity among lottery fans. Here are some of them:
extensive experience – our team has over 50 years of cumulative experience in the industry, allowing to provide the highest service quality, safety and correct course of the transaction and the process of acquiring, storing and transferring paper tickets to our partners. Thanks to it, we can avoid any problematic circumstances and guarantee the reliability of our services. highly qualified team – we employ the best specialists in the fields of customer support, technical support, marketing and advertisement, purchasing, securing and transferring the tickets and many other aspects related to our services. Each of our employees has appropriate skills and qualifications, ensuring Demo Whitelotto’s smooth operation and customer support at the highest level possible.
safety guarantee for both the customer and his transactions – our site uses the military-grade security solutions and encryption methods, which guarantee safety of the user’s data, his transactions and financial operations anonymity – the customer provides only his email address while opening an account, we don’t require providing any personal data until the time of winnings withdrawal or the transfer of the original lotto ticket. Customer’s personal data verification is required to ensure that the funds will be transferred only to the eligible person. wide spectrum of payment methods – our customers can use one of many popular payment methods, such as Skrill, Bitcoin, SOFORT, UPayCard, Ukash, EcoPayz, Neteller or credit cards. access to the world’s most popular lotteries – our site offers only the most attractive lottery games with the highest rollovers and record-breaking jackpots
extensive experience – our team has over 50 years of cumulative experience in the industry, allowing to provide the highest service quality, safety and correct course of the transaction and the process of acquiring, storing and transferring paper tickets to our partners. Thanks to it, we can avoid any problematic circumstances and guarantee the reliability of our services. highly qualified team – we employ the best specialists in the fields of customer support, technical support, marketing and advertisement, purchasing, securing and transferring the tickets and many other aspects related to our services. Each of our employees has appropriate skills and qualifications, ensuring Demo Whitelotto’s smooth operation and customer support at the highest level possible.
safety guarantee for both the customer and his transactions – our site uses the military-grade security solutions and encryption methods, which guarantee safety of the user’s data, his transactions and financial operations anonymity – the customer provides only his email address while opening an account, we don’t require providing any personal data until the time of winnings withdrawal or the transfer of the original lotto ticket. Customer’s personal data verification is required to ensure that the funds will be transferred only to the eligible person. wide spectrum of payment methods – our customers can use one of many popular payment methods, such as Skrill, Bitcoin, SOFORT, UPayCard, Ukash, EcoPayz, Neteller or credit cards. access to the world’s most popular lotteries – our site offers only the most attractive lottery games with the highest rollovers and record-breaking jackpots
Payment and Withdrawal methods
16 pitanjaCan I withdraw the money I deposited?
Funds deposited into your account are held exclusively for the purpose of purchasing lottery tickets and are therefore not eligible for withdrawal.
Are there any transaction fees?
Whenever making a deposit, Demo Whitelotto applies no deposit fees. Whenever a withdrawal is requested, fees of between 0% and 7% may apply depending on the type of withdrawal, but at least 15€. In addition, depending on the payment service provider, you may incur bank charges over which we have no control.
Which payment options does demo whitelotto.com support?
We offer multiple convenient deposit options, like MasterCard, Visa and Crypto. More payment methods will be added soon
Is there a minimum deposit requirement for certain payment methods?
For any deposit method you choose, the minimum required amount is 20 €.
How can I start depositing funds into my account?
Simply choose your preferred method from the provided options. Follow the instructions to deposit funds into your chosen account and then seamlessly transfer them to your demo whitelotto.com account to begin your lottery experience!
Are the deposit methods secure?
Absolutely, we prioritize security. Each payment method is secure, ensuring a hassle-free and safe transaction process.
Can I deposit funds from different countries?
Yes, our diverse range of deposit options allows users worldwide to fund their accounts without limitations.
Where can I see my transactions?
You can check your transaction history on the website by logging in and going to the "My Account" page. Click on the "Transactions" tab to see all your transactions.
What is the minimum withdrawal amount?
The minimum amount for a withdrawal request is 20 €
What is the minimum deposit amount?
The minimum deposit amount at Demo Whitelotto is €20 (or equivalent in other currencies).
What currencies can I use at Demo Whitelotto?
At this moment, all transactions at Demo Whitelotto are made with Euro.
I want to pay for the ticket using a credit card, but the transaction is being rejected. Why?
Your card transaction may be rejected due to many possible reasons such as
insufficient funds, incorrect card details, restrictions on usage, etc. Please try to make a new transaction and if it is not successful, contact your bank for further assistance or you may use a different card
I can't see the deposited funds on my account. Why?
Depending on the selected payment method, it may take up to 60 minutes for the funds to show up on your account. The deposit amount or the purchased tickets will be visible on your account within 60 minutes.
If the deposited amount or the tickets you have bought won't be visible on your account after this time, please contact our support team immediately.
If the deposited amount or the tickets you have bought won't be visible on your account after this time, please contact our support team immediately.
How can I withdraw the winnings?
To withdraw your winnings, please contact our support team by email at: support@demo whitelotto.com. The withdrawal options are negotiated each time individually with the customer. For the winnings up to 10 000€, the possible withdrawal methods are wire transfer or BTC (Bitcoin). In a case of higher winnings, the possible methods are personal ticket pickup on a chosen day and place, shipment of the ticket using an insured parcel service, collection of the winning by Demo Whitelotto and transferring it to the winner in an individually negotiated method, convenient for the customer.
How can I pay for the tickets?
Demo Whitelotto offers a wide range of payment methods. You can pay for the tickets using credit card, bank transfer and cryptocurrency.
How can I make a deposit to buy lotto tickets at Demo Whitelotto?
In order to purchase lotto tickets or make a deposit, you can use a wide variety of payment methods. At this moment, you can make a deposit with your credit/debit card, or an instant online bank transfer via Directa24, Fluterwave or eWallet: PayOp, ecoPayz, AstroPay and cryptocurrency. Soon, we plan to implement other payment methods, like Skrill and NETELLER, to name a few
Winnings
8 pitanjaMay I remain anonymous if I win the jackpot?
No, the jackpot may be only paid out to the person who bought the ticket, so it is required that your account data matches your ID. Still, we won’t share any personal information publicly if you ask us to do so.
How will I know if I have won?
You can check if you have won by logging in to your account and navigating to "Tickets" in your Profile Overview. The information about the ticket status and the prize is displayed there right after the draw.
What happens if I win the jackpot?
We’ll try to contact you, but it’s your duty to pick up your winning. You can receive your winning up to six months since the draw. If you have started the winning pick up procedure during this time, you have 7 more days to pick up your prize.
How can I receive my winning?
Winnings up to $2,500 are automatically paid to your account and you can make a withdrawal to your account. Winnings above $2,500 may be transferred directly to your account, but it’s possible that you will have to visit the lottery office and confirm your identity before receiving your winning.
What is my guarantee that I will receive my winning ticket or due money?
Demo Whitelotto is based on the win-win situation business model. What does it mean? If our player wins, we win as well. We build our reputation, trust, and good name and get free promotion in that way. Every player who wins a lottery with us contributes to a growing interest amongst other lotto zealots. In the long-run, our win-win business model is worth more than a huge
jackpot. Not only do we care about our credibility, we also want our customers' trust and satisfaction, because "A satisfied customer is a recurring one."
My numbers won – how can I withdraw my winning?
First, you need to double-check the draw results and your picked numbers to be absolutely sure that your ticket has won. Next, contact us by email at support@demo whitelotto.com, providing your user ID, draw date, lottery name, picked numbers, and your preferred withdrawal method.
Winnings up to €10.000 can be withdrawn using one of the following methods: wire transfer, Skrill, Neteller, and BitCoin. In case of bigger winnings, the withdrawal method is arranged individually with the user and can be done by sending the ticket to the user, picking up the winnings on the winner's behalf, and transferring the winnings using the preferred method.
IMPORTANT! Please fill in your pers
Winnings up to €10.000 can be withdrawn using one of the following methods: wire transfer, Skrill, Neteller, and BitCoin. In case of bigger winnings, the withdrawal method is arranged individually with the user and can be done by sending the ticket to the user, picking up the winnings on the winner's behalf, and transferring the winnings using the preferred method.
IMPORTANT! Please fill in your pers
How to check if I won?
To see if you have won, compare the numbers from your ticket with the ones that were drawn. If your numbers match the ones drawn, this means you have won the jackpot or one of the lower tier prizes.
Do I have to pay the tax?
Each official lottery has its own tax rules. Some of the lotteries are tax-free, some are not. Demo Whitelotto will transfer the winnings to your personal account (except the high prizes) after a deduction of the relevant
local, state, or federal taxes and the cost of the money transfer. If you win a high prize, Demo Whitelotto will notify you and will assist you
in collecting the prize directly, so you can avoid extra bank charges. Note that any taxes in your country of residence are your responsibility
Account Registration
4 pitanjaHow do I get started?
To get started, first register an account on our website. After creating your account, make a deposit using one of our secure payment methods. Finally, select the Lottery of your choice, pick your lucky numbers and pay
for your ticket. If you have any questions or need assistance, feel free to ask!
How do I register my account?
The registration of your account is an easy-going process!
a. Click on the REGISTER tab, on the top right hand side of the home page
b. Complete the registration form by providing your email address, login password of your choice and country of residence (along with your city of residence)
c. Click on the ticket boxes that you:
c1. aknowledge and accept the Terms and Conditions
c2. confirm to be 18 years old or older
c3. complete the Captcha process
To fully activate your account, you must click the activation link sent to the email address you provided during registration.
a. Click on the REGISTER tab, on the top right hand side of the home page
b. Complete the registration form by providing your email address, login password of your choice and country of residence (along with your city of residence)
c. Click on the ticket boxes that you:
c1. aknowledge and accept the Terms and Conditions
c2. confirm to be 18 years old or older
c3. complete the Captcha process
To fully activate your account, you must click the activation link sent to the email address you provided during registration.
Can I reset my password?
Certainly! Please go to the LOGIN page and click the "Forgot your password?" link. Follow the instructions to reset your password.
How can I edit my account details?
To update your personal details, log in and navigate to the "My Account" page. Once there, locate the "Profile" tab and click the "Edit profile" button to modify your account information.
Account Verification - KYC
4 pitanjaWhat documents do I need to provide?
In order to have your account verified, you need to provide the following documents:
Proof of identity: ID card or Driving
lisence (front & back side) or Passport (data page)
Proof of residence: Utility bill or Bank statement that clearly indicates your full name and address, not more than 6 months old Kindly note that the provided documents should be either clear photographs or PDF files and clearly show all 4 corners.
Documents that are cropped, scanned or edited, will not be accepted.
Proof of residence: Utility bill or Bank statement that clearly indicates your full name and address, not more than 6 months old Kindly note that the provided documents should be either clear photographs or PDF files and clearly show all 4 corners.
Documents that are cropped, scanned or edited, will not be accepted.
How long does the verification process take?
We aim to complete the verification process within 3-5 business days. In some cases, particularly during periods of high demand or if we need to request further documentation, it may take a little longer. We appreciate your patience and will keep you informed of the progress via email.
Why do you need all this information?
We require this information to comply with legal and regulatory obligations, specifically 'Know Your Customer' (KYC) requirements. These regulations are in place to prevent fraud and money laundering, to protect minors and to maintain a secure and responsible gaming environment
What happens if my documents are rejected?
If your documents are rejected, we'll send you an email explaining the reason. Common reasons include:
Poor image quality: The document may be blurry or illegible. Expired documents: Your ID or proof of address may be out of date. Mismatch of information: The details on your documents may not match the information you provided during registration. Incomplete documents: Parts of the document may be missing. The email will also include instructions on how to resubmit your documents correctly. Please review the reasons for rejection carefully and ensure your resubmitted documents meet our requirements. If you have any questions, please contact our customer support team
Poor image quality: The document may be blurry or illegible. Expired documents: Your ID or proof of address may be out of date. Mismatch of information: The details on your documents may not match the information you provided during registration. Incomplete documents: Parts of the document may be missing. The email will also include instructions on how to resubmit your documents correctly. Please review the reasons for rejection carefully and ensure your resubmitted documents meet our requirements. If you have any questions, please contact our customer support team
Casino Bonuses/Promotions
6 pitanjaWhat are the available bonuses?
Demo Whitelotto offers multiple bonuses to existing and new users. Please click on the Bonuses link so as to check the current available offers.
How do I claim the Welcome Bonus at Demo Whitelotto?
Simply make your first deposit, and the Welcome Bonus will be credited to your account automatically if you meet the eligibility criteria. Be sure to check the bonus terms for minimum deposit and wagering requirements
Can I have multiple bonuses active at the same time?
No. Only one bonus can be active at a time, unless otherwise specified. You must complete the wagering requirements of your current bonus before activating another.
What do wagering requirements mean, and how do they affect my bonus?
Wagering requirements specify how many times you must bet the bonus amount before withdrawing winnings. For example, a €100 bonus with a 20x requirement means you must wager €2,000 before withdrawing.
What are Free Spins?
Free spins are complimentary turns that can be used within a particular time period of being credited to your account, unless otherwise stated in the activated offer. After this period expires, your Free Spins will expire. Free spins are available on explicit slots.
Where can I check my active promotions?
You can check your active promotions in two ways:
Go to "Your Account" and select "Bonuses" from the left-hand menu.
Click the orange icon at the top (next to your balance) and choose "Bonuses."
Go to "Your Account" and select "Bonuses" from the left-hand menu.
Click the orange icon at the top (next to your balance) and choose "Bonuses."